Your understanding of Technology Expense Management (TEM) terminology begins here with Valicom.This TEM glossary explains the most common terms in simple, approachable language to help you understand, manage, & optimize your telecom environment.
Credit Recovery
Definition:
The process of identifying overcharges or errors and working with vendors to request and confirm receipt of credits.
Usage Example:
Valicom's credit recovery service retrieved significant overpayments from vendors.
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