Telecom & Technology Expense Insights
Explore our TEM blogs for expert perspective, real examples, and clear guidance to manage telecom and technology expenses confidently, with fresh insights added routinely.
UCaaS Cost Management: Controlling Unified Communications Spend at Scale
Cloud calling was sold as the simplification. Retire the PBX, drop the PRI circuits, pay one clean per-seat price. And for about a year, the bill really is cleaner. Then the seat count drifts up, the license tiers stack, the add-ons accumulate, and finance notices the...
Telecom and Technology Expense Management for Retail and Multi-Location Chains
Retail telecom has a rhythm problem. Stores open, close, remodel, and relocate on a merchandising calendar, while carrier billing moves on its own calendar, and the two never quite agree. The gap between them is where retail telecom expense management earns its keep,...
TEM for Financial Services: Controlling Telecom Spend in Regulated Bank and Credit Union Networks
A bank's telecom bill is really a map of its history. Every branch opened, closed, relocated, or acquired left circuits behind, and a meaningful share of them are still billing. Add ATM connectivity, contact center trunks, disaster recovery circuits, and a wireless...
Telecom Expense Management for Healthcare: Clinical Mobility, Multi-Site Costs and the Analog Deadline
A hospital network's telecom estate looks nothing like a corporate one. Clinical mobility fleets in the thousands. Nurse call, patient monitoring, and telemetry riding on circuits nobody dares touch. Analog lines still serving fire panels and elevators in buildings...
How to Choose Your TEM Delivery Model: The Questions That Decide
Most evaluations of TEM solutions run backwards. Teams compare platforms for weeks, pick a favorite, and only then discover the question that should have come first: who is going to do the work? Software-only, co-managed, and fully managed programs fail in completely...
10 Best Telecom Expense Management Software Platforms in 2026
Finding the best telecom expense management software starts with an uncomfortable truth: every platform demos beautifully. The dashboards are clean, the sample invoices reconcile themselves, and the savings chart climbs right on cue. The real test arrives after the...
Top 10 Telecom Expense Management Companies in 2026
Choosing between the top telecom expense management companies in 2026 looks simple until you start comparing them. Every provider promises savings, visibility, and control. Very few buyers have a reliable way to tell which TEM providers actually deliver those...
Tangoe Alternatives: 7 TEM Providers Worth Comparing in 2026
Search for Tangoe alternatives and the results are strange. Software directories will recommend general expense tools and accounting platforms that have never processed a carrier invoice in their lives. If you are evaluating a replacement for an enterprise TEM...
Exa Capital Named to the Inc. 5000 List for the Second Consecutive Year
We are pleased to share some news from the top of our corporate family: Exa Capital, the holding company behind Valicom, has been named to the 2026 Inc. 5000, Inc. magazine's annual ranking of the fastest-growing private companies in America, for the second...
Top Telecommunications Trends to Watch in 2026
Predicting the future in technology is a reliable way to be wrong. But identifying the telecommunications trends that are already reshaping enterprise environments, and understanding their implications for IT and finance leaders, is something different. These are not...
Telecom Cost Reduction Strategies for Mid-Sized Businesses
Mid-sized businesses occupy an uncomfortable middle ground in telecom expense management. They are large enough to have complex, multi-carrier environments with real optimization potential. But they rarely have the internal resources, the dedicated TEM staff, the...
Why You Should Benchmark Telecom Contracts Regularly
There is a negotiating principle that applies as much to telecom contracts as it does to anything else: the party with better information wins. And in most carrier negotiations, the carrier has considerably better information than the customer sitting across from...
The Lifecycle of a Telecom Invoice
Most finance teams process telecom invoices the same way they process every other vendor invoice: it arrives, someone checks the total, an approver signs off, and accounts payable sends the payment. The assumption underneath that process is that the invoice is...
Mobile Device Management and Telecom Cost Control
Somewhere between the first smartphone showing up on a corporate expense report and today’s reality of enterprise fleets running into thousands of devices, mobile became the fastest-growing and least-controlled line item in telecom finance. The numbers reflect it. IDC...
What Is AOTMP and Why Should Your TEM Provider Be Certified?
When you are evaluating a telecom expense management provider, the sales conversation is easy. Every vendor has a platform, case studies, and every vendor will tell you their analysts are experienced, their software is powerful, and their results are proven. The...
Your Telecom Vendor Is Not Going to Tell You This
Telecom carriers are not adversaries. But they are also not advisors. There is a meaningful difference, and most organizations find it out the hard way, usually somewhere between receiving a bill that does not match expectations and spending three months trying to get...
Why Accurate IT Inventory is the Backbone of TEM
Ask any experienced TEM analyst what separates a program that delivers sustained savings from one that produces a one-time audit credit and then flatlines. The answer is almost always the same: IT Inventory. Not the software. Not the number of analysts. The...
How to Improve Budget Forecasting with TEM
There is an old saying in finance: you cannot manage what you cannot measure. And nowhere does that ring truer than in telecom spending, where invoices pile up, contracts quietly renew, and the actual cost of running your communications infrastructure drifts further...
Why IT Leaders Are Losing Visibility into Telecom (And What to Do About It)
The Inventory Problem No One Talks About Ask most IT directors how many active telecom circuits their organization is paying for today, and you will get one of three answers: a rough estimate, a confident number that turns out to be wrong by 20%, or an honest "I'm...
The Hidden Cost of Telecom Billing Errors (And How Finance Leaders Can Finally Stop Paying Them)
Is Your Finance Team Approving Invoices You've Already Paid? If your organization spends more than $500,000 annually on telecom across voice, data, mobile, internet circuits, and cloud connectivity, there is a strong chance you are overpaying. Not by a few dollars,...
TEM Software vs. Managed Services: What Does Your Organization Actually Need?
The Question Every TEM Buyer Eventually Asks When organizations reach the point of acknowledging they need a more disciplined approach to managing telecom and technology expenses, the next question is almost always the same: Do we need software, managed services, or...