Telecom ExpenseManagementBlogs

Explore our TEM blogs for expert perspective, real examples, and clear guidance to manage telecom and technology expenses confidently, with fresh insights added routinely.

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Telecom Tactic #5: Telecom Issue Tracking

Telecom Tactic #5: Telecom Issue Tracking

A difficult task for any IT or telecom manager is issue tracking and change management.   People get hired and fired, buildings open and close, and products get retired and replaced.  You need to know WHAT is going on, WHO did it, WHEN it happened and if it actually got done. 

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Telecom Tactic #4: Telecom Invoice Auditing – Wireline

Telecom Tactic #4: Telecom Invoice Auditing – Wireline

This is where the rubber meets the road.  Telecom invoice auditing.  Every piece of paper that comes into your office from a carrier is a place to save money.  Incorrect charges, setup fees you were never supposed to pay, items not billing to contract terms – there are a lot of reasons you are paying too much for your telecom services.

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Telecom Invoice Processing: The Clearview Software Advantage

Telecom Invoice Processing: The Clearview Software Advantage

As we run through good telecom management tips, we should pause and talk about tools.  Anything is easier to do if you have the right tool.  In the case of telecom or wireless management, we have spent years perfecting Clearview – our web-based telecom expense, invoice and inventory management software.  It is the engine that drives our entire telecom auditing service menu, and is available for use in your telecom department too.

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Telecom Tactic #3: Invoice Processing

Telecom Tactic #3: Invoice Processing

A major source of headaches for telecom managers is dealing with telecom invoicing.  Lots of paper =  lots of mess.  And you know you should really review those suckers EVERY time, EVERY month, but really – who has the time.So finding a way to streamline invoice processing should be high on your list.  A few tips to make your life easier…

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TEM Training Showcases Complexity of Telecom Management

TEM Training Showcases Complexity of Telecom Management

I ran across an interesting article today promoting a class for Telecom Expense Management training called “Best Pactices for Wired and Wireless Network Cost Control“.   It is a two day seminar that will set you back eighteen hundred dollars, and the list they cover is daunting to say the least.  What it really illustrates nicely is how complex telecom expense management really is if you try to tackle it yourself.  Just as an excerpt…

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Valicom is Taking TEM to IT at CompTIA Breakaway Aug 1-4

Valicom is Taking TEM to IT at CompTIA Breakaway Aug 1-4

Telecom expense management (TEM) firm Valicom will be participating in CompTIA’s annual Breakaway in Washington DC August 1-4 to showcase their SaaS telecom and wireless expense management platform Clearview. Utilizing the web-based TEM software, IT consultants and IT solution providers can expand their service offering and increase revenues through white label and profit-sharing partnerships.  This offers a unique opportunity to enter the lucrative telecom management market.

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Third Party Telecom Billing – or “Cramming” – Sparks Senate Hearing

Third Party Telecom Billing – or “Cramming” – Sparks Senate Hearing

A common problem addressed in a telecom expense management or telecom invoice auditing program is third party billing, known as “cramming”.  TEM firms have long known that this is a problem on landline invoices, and now it is creeping onto cell phone bills too.  And Congress is taking notice.  A recent report, and a Senate hearing yesterday, are shedding light on the problem and suggesting changes to help remedy it.

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Invasion of the Tablets: iPad Accounts for 25.5% of all Mobile Browsing

Invasion of the Tablets: iPad Accounts for 25.5% of all Mobile Browsing

A variety of articles recently have been discussing that iPads account for 1% of all current internet traffic.  That’s not bad for one tablet, but then Apple launched the iPad 14 months ago with total sales topping 25 million devices. Last month, research firm comScore reported that the iPad comprised 89 percent of global tablet traffic. A May survey from Nielsen found Apple’s touchscreen tablet held 82 percent of the tablet market in the U.S.  It will take a long time for any tablet competitor to catch up.

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Carriers Lucrative Texting Revenue Fizzles as Alternatives Grow

Carriers Lucrative Texting Revenue Fizzles as Alternatives Grow

I have to say I found this news pretty interesting.   I know the world is run by fees, but it hadn’t occurred to me how lucrative millions of thumbs-flying texting teens were to the wireless carriers.  Those pennies-per-text or unlimited monthly package charges are a big part of their profitability.   And they are about to make a big hole if they do start to fizzle out, as the talking heads are projecting.

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Don’t Gamble With Your Telecom Budget: Make a Sure Bet with Valicom

Don’t Gamble With Your Telecom Budget: Make a Sure Bet with Valicom

Sorry, I couldn’t resist the gaming theme for today, as I’m sitting in Las Vegas at the WBENC 2011 Annual Supplier Diversity Conference at Mandalay Bay.   Well, I’m sitting in a trade show hall, versus sitting by the pool, which is where I’d rather be.  And where my husband probably is.    He better go win me some money at craps later today to make up for that.  Mama needs a new pair of shoes….

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Valicom to Host Telecom Expense Management Discussion

Valicom to Host Telecom Expense Management Discussion

Valicom, a Madison, WI-based provider of telecom expense management (TEM) solutions, announced it is offering a free webinar to show how best practices paired with cutting edge Web-based telecom expense management software tools help control telecom expenses.

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Cloud Now – Cloud Forever. SaaS telecom expense management software and the future

Cloud Now – Cloud Forever. SaaS telecom expense management software and the future

Everywhere I turn its Cloud this and Cloud that.   It’s starting sound like bad band names from the 70s, or children’s books.  “Steve Jobs and The Cloud”  “Amazon and The Cloud” “Microsoft and The Cloud”.    If I hear “To the Cloud!” one more time, I may have to plug my ears with wax.   I suggest they make a Japanese horror movie and see if we can eradicate this rapidly-becoming-annoying menace – “Godzilla Vs The Cloud”.   Personally, I think Godzilla would win.  Especially with all that extra nuclear radiation floating around right now.

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