Explore our TEM blogs for expert perspective, real examples, and clear guidance to manage telecom and technology expenses confidently, with fresh insights added routinely.
Telecom invoice top the list of some of the most complex and convoluted invoices around. What’s sad is that part of this confusion is by design. The sad truth is that carriers are counting on your organization not reviewing invoices at all. And that’s where it gets expensive.
Valicom’s telecom expense management (TEM) clients reported spectacular satisfaction scores for the first quarter of 2016!
Did you know? For over 16 years, we have been surveying our clients to gain insight into how satisfied they are in eight key areas: professionalism, overall expectation, communication, quality and accuracy, understanding client needs, responsiveness, meeting deadlines, and overall value.
We’ve got a new buzz word to discuss! Earlier this month we launched a new series focusing on simplifying and defining industry buzz words. We’ll be defining the words you may have heard over the last few months on the news, in an industry blog, over beers at the networking event… but maybe you weren’t quite sure what it meant….
Bill payment for telecom, technology or other monthly-recurring invoices is a time-consuming process. Time consuming for your finance team and for the departments approving the individual expenses (but more about that part later…). Today is all about bill payment, more specifically how your team can outsource the check cutting for the individual invoices that show up in your mailbox every month.
What is Dark Fiber? Dark fiber is optical fiber that is not currently active. Another name for dark fiber is ‘unlit fiber’. Why? Because fiber-optic cable transmits information in the form of light pulses. So a ‘dark’ or ‘unlit’ fiber refers to one which light pulses are not actively being transmitted.
Over the years we’ve developed a keen eye for spotting telecom invoice errors, and we’ve created a process that ensures we don’t miss anything along the way. Here is a sneak peak into our methodology for capturing and recouping credits during audits.
Spring has finally sprung! And just like in nature – the new season brings new life – our team too is growing. This Spring our team is welcoming two new members to our family. Please help me in welcoming Todd and Kyle to Valicom! Both Todd and Kyle will be working as Telecom Analysts, assisting our Project Managers in setting up Clearview, gathering and auditing telecom invoices.
Whatever you call it… it means essentially the same thing. Splitting telecom and technology costs so they can be assigned to the responsible party, department, location, employee. Cost allocation is one of the most important steps towards transparency in a telecom environment. It provides you with the visibility of what is being spent, where and how.
Last week we hosted hot-topic webinar, “i-Spy Telecom Invoice Errors”. During the session we shared five of the most commonly missed and most expensive telecom invoice errors. Could you be missing these telecom invoice errors in your invoices month after month? Your existing telecom invoice processes could be the sticking point.
Valicom offers a unique and lucrative opportunity for Master Agents and IT Services providers through our Channel Partner Program. The program allows you to expand your business offering, adding technology and telecom expense management (TEM) to your repertoire. OR reduce your own overhead costs by automating and outsourcing time-consuming data entering processes.
Every month invoices arrive from the Finance or Accounts Payable departments. Charges, invoices and expenses that need to be approved by a variety of department heads, managers and directors. It’s a daunting and complicated task, auditing, allocating, submitting for approval and finally paying these invoices. For most organizations the ‘submitting for approval’ process is the most time consuming and costly part. But it doesn’t have to be.
Springtime has our team in a blur of activity. After the winter has us bundled up for months and months, the prospect of warmer weather brings an exciting buzz to the office. While you were hibernating, here’s what happened at Valicom:
Invoice approval is just one step of the process. The invoice lifecycle starts with auditing and ends in check cutting, with time and money sinks all along the way. Valicom’s invoice processing services create efficiency for your team while saving you money.
Invoice errors. Those pesky little line items that are costing your operations budgets big time. So what are they? Typically, telco items that are not billing correctly, disconnects gone unprocessed, and a myriad of slamming and cramming fraudulent charges. How will you distinguish what is what? How will you spot those opportunities for savings?
Savings within your telecom invoices are hiding just below the surface. But are you searching hard enough to find them? You would be surprised to know how often telecom invoices go totally unchecked, and how easy it is for telecom invoice errors to slip by. The result is crippling, and might be costing your organization more than you think.
The CEO called the CFO one morning, deeply concerned about the telecom and technology budget, and why it had increased over 100% over last year – despite efforts to consolidate and run lean. ‘How have these costs gotten out of control? Who’s managing the budget, and what is the plan for getting back on track?’
Valentine’s day has me in an absolute tizzy this year. Something about the month of February for me is all about the frilly heart cards and candies, chocolates and flowers.
Here at Valicom, we’re embracing this special day by reflecting on all of the reason we love telecom expense management (TEM). Because frankly, after 25 years in business, you could say that we have developed quite a thing for reviewing telecom invoices and building inventories.
Valicom’s telecom expense management (TEM) clients reported spectacular satisfaction scores for the fourth quarter of 2015! And boy did we ended the year with a bang!
When it comes to the IT and telecom departments, maximizing every single minute matters. The phone is ringing off the hook for new work stations that need to be set up, or pesky iPhone and Microsoft Exchange issues…. The last thing telecom and IT team members need is to be bogged down by time consuming telecom tasks.
Valicom is proud to welcome the newest member to our staff, Darren! Darren joins our team as a Software Developer and is looking forward to enhancing our web-based TEM tool, Clearview.
