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IT Infrastructure Audit: Is Aging Infrastructure Hurting Your Bottom Line?

it infrastructure audit

An IT infrastructure audit is one of the most reliable ways to find money your business is quietly losing. In IT, you always have to weigh the cost of upgrades against expected returns, and new technology only pays for itself when upgrades are made with clear direction. Too often, the biggest drag on new tech is the old systems around it — and one of the most overlooked culprits is aging cabling and infrastructure. Getting a handle on that spend, alongside disciplined telecom expense management, is exactly where an audit earns its keep.

Old Systems Quietly Drain Your Budget

Let’s cut to the chase: outdated technology is expensive, and most of the cost never shows up on a single invoice. When systems age out of peak performance, they cause slowdowns, information bottlenecks, security gaps, and downtime — and downtime is brutal. Independent research puts the cost of serious IT downtime in the thousands of dollars per minute; Atlassian, citing Ponemon research, notes that business disruption, lost revenue, and lost end-user productivity are its three biggest components. Even a small business can lose six figures a year to systems that no longer keep up.

Old systems don’t just waste labor. They open you up to information bottlenecks, security risks, and a long list of other money sinks — which is exactly why the IT services industry is so robust.

Related from Valicom: run a cyber warfare tight ship so aging systems don’t become security holes.

So what does this have to do with cables? Cabling infrastructure is a frequently overlooked source of losses. Dated infrastructure caps the performance of everything connected to it, and until it is properly managed, you have no hope of overcoming the money sinks above.

Related from Valicom: understand the smart device culture culture driving your inventory.

What an IT Infrastructure Audit Actually Covers

Unless you already have an impressive in-house IT crew, your best bet for finding and resolving tech-related revenue drains is an IT infrastructure audit. These can range widely in scope. We might be discussing cables today, but there’s no reason an infrastructure audit has to be that narrow — and you don’t want to pay for an audit that misses the biggest ROI opportunities.

Justifying the cost is the hard part. The price tag depends on how large your company is and how much ground the audit covers. Small businesses might get away with spending a few hundred dollars, while major enterprise audits can exceed $30,000. That’s a frightening number, but remember you can easily earn it back if the audit helps your employees be more productive. Reducing tech-related downtime by just 10 percent for a handful of employees can cover that cost in a single year, with room for much larger returns.

Related from Valicom: know your tem vendor’s focus before you commit to an audit partner.

Understanding the Return on Investment

Here’s the part that stings: after paying for the audit, you often have to spend even more to implement the recommended changes. It can be a tough pill to swallow, so a simple example helps with perspective.

Consider a mid-sized technology company with an 80-person team. That is not a record-setting headcount, but based on the productivity-loss figures above, a team that size can quietly bleed well over a million dollars a year to inefficient, outdated systems. Suppose the company invests roughly $20,000 in an infrastructure audit and the fixes that follow. If those changes recover even a fraction of the lost productivity — say, around $130,000 a year — that is roughly a 550 percent return, and it never required bringing waste all the way to zero. You don’t need perfection. You need to find and remove the specific bottlenecks an audit surfaces.

Start With an IT Infrastructure Audit

No single story fits every company, but the pattern holds: an IT infrastructure audit shows you exactly where you are losing money every day, and something as basic as updating your cabling can be the key to outsized returns. If you suspect aging infrastructure is dragging down your bottom line, an audit is the cheapest way to find out for sure.

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Mike Krogman, General Manager at Valicom

Written by

Mike Krogman

General Manager

Mike Krogman serves as General Manager at Valicom, where he leads the company's overall strategy, operations, and client delivery with a focus on driving sustainable growth and long-term client success. He brings more than 25 years of experience in telecom expense management, having started his career at Valicom as an analyst and auditor.

All blogsPublished May 20, 2019