Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking
store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHASC026 Prepare curry pastes and powders SITHASC031 Prepare sushi SITHASC034 Prepare Chinese roast meat and poultry dishes SITHASC035 Prepare tandoori dishes SITHCCC026 Package prepared foodstuffs SITHCCC032 Produce cook-chill and cook-freeze foods SITXWHS006 Identify hazards
Core units CHCPOL003 Research and apply evidence to practice HLTDEN004 Implement an individualised oral hygiene program HLTDEP001 Identify
emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern If you require RPL Kits with comprehensive benchmarking
Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURBCA101 Work in a retail bicycle environment AURBTA104 Assemble new boxed bicycles for retail sale AURBTB002 Service bicycle hydraulic braking systems AURBTB003 Repair and overhaul bicycle hydraulic braking systems AURBTB101 Service and repair bicycle mechanical braking systems AURBTD101 Service bicycle steering systems AURBTD102 Service bicycle suspension systems AURBTD103 Repair and overhaul bicycle steering systems AURBTJ102 Service bicycle wheels and hubs AURBTJ103 Design and build bicycle wheels AURBTJ104 Repair and overhaul bicycle wheels and hubs AURBTQ001 Service bicycle drivetrain systems AURBTQ002 Repair and overhaul bicycle drivetrain systems AURBTV101 Remove
Vocational Placement Kit-MEM10009 Install refrigeration and air conditioning plant and equipment Certificate IV Core units FNSASIC314 Provide TierA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.