SCORM Compliant Package-ICTICT526 Verify client business requirements Unit Units of competency CHCLLN003 Support

Units of competency CHCLLN003 Support adult numeracy learning CHCEDU013 Facilitate adult learning and development CHCLLN002 Support adult language and literacy learning * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide

implementing and maintaining an organisation’s WHS management system BSBWHS519 Lead the development and use of WHS risk management tools BSBWHS522 Manage WHS consultation and participation processes Elective units BSBWHS512 Contribute to managing work-related psychological health and safety Group A BSBWHS514 Manage WHS compliance of contractors Group A BSBWHS517 Contribute to managing a WHS information system Group A BSBCMM511 Communicate with influence Group B BSBSTR502 Facilitate continuous improvement Group B If you require RPL Kits with comprehensive benchmarking

Stage 3: Third Party Kit

SCORM Compliant Package-ICTICT526 Verify client business requirements Unit Units of competency CHCLLN003 Support* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.