Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers If you require RPL Kits with comprehensive benchmarking
Units of competency AHCWHS301 Contribute to work health and safety processes AHCPMG304 Use firearms to humanely destroy animals AHCLSK331 Comply with industry animal welfare requirements * We can develop additional elective units that are not listed on request (Please contact us for further information)
ACSF benchmarks
store and maintain stock SITXWHS005 Participate in safe work practices Elective units SITHCCC025 Prepare and present sandwiches SITHCCC038 Produce and serve food for buffets SITXFSA007 Transport and store food BSBSUS211 Participate in sustainable work practices SITXCCS014 Provide service to customers If you require RPL Kits with comprehensive benchmarking
Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
Assessment Kit-ICT50220 Diploma of Information Technology (Telecommunications Network Engineering) Ready for Sale Units of competency ICTSAS305 ProvideOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of