Self-Study Guide-AHCWRK512 Plan, implement and review a quality assurance program ELICOS Resources Core units FNSINC411 Conduct work

Core units FNSINC411 Conduct work according to professional practices in the financial services industry Elective units FNSACC405 Maintain inventory records FNSACC412 Prepare operational budgets FNSACC413 Make decisions in a legal context FNSASIC311 Establish client relationship and analyse needs FNSCUS403 Deliver a professional service to customers FNSBNK414 Promote mobile banking services FNSFMK403 Interpret financial markets information FNSINC412 Apply and maintain knowledge of financial products and services FNSINC514 Apply ethical frameworks and principles to make and act upon decisions FNSSAM413 Identify and provide initial information to potential new clients FNSSAM422 Implement promotional strategies for financial products and services BSBAUD412 Work within compliance frameworks If you require RPL Kits with comprehensive benchmarking

Units of competency RIIWHS201D Work safely and follow WHS policies and procedures RIICOM201D Communicate in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

fitness and recreation industry knowledge Elective units BSBSUS201 Participate in environmentally sustainable work practices BSBWOR201 Manage personal stress in the workplace CHCCOM001 Provide first point of contact FSKDIG03 Use digital technology for routine workplace tasks FSKLRG09 Use strategies to respond to routine workplace problems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS301 Contribute to work health and safety processes AHCPCM302 Provide information on plants and their culture AHCPMG301 Control weeds AHCPMG302 Control plant pests

Units of competency ICTCYS406 Respond to cyber security incidents ICTCYS402 Identify and confirm cyber security incidents ICTCYS403 Plan and implement information security strategies for an organisation If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-AHCWRK512 Plan, implement and review a quality assurance program ELICOS Resources Core units FNSINC411 Conduct workOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the