Self-Study Guide-FNSCUS504 Manage premium customer relationships Advanced Diploma engaging and compliant classroom or

engaging and compliant classroom or webinar delivery of the qualification/unit

and audit-ready

Core units BSBWHS304 Participate effectively in WHS communication and consultation processes ICTICT401 Determine and confirm client business requirements ICTICT418 Contribute to copyright

service and maintain variable refrigerant flow air conditioning systems UEECD0013 Develop and implement energy sector maintenance programs UEERA0012 Commission complex refrigeration/air conditioning control systems If you require RPL Kits with comprehensive benchmarking

Units of competency CHCMED002 Facilitate mediation CHCMED003 Consolidate and conclude mediation CHCMED001 Prepare for mediation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Self-Study Guide-FNSCUS504 Manage premium customer relationships Advanced Diploma engaging and compliant classroom orOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the