Core units BSBSMB301 Investigate micro business opportunities BSBCRT401 Articulate
Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
Units of competency SIRXOSM004 Analyse performance of social media and online business tools SITXHRM002 Roster staff SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXSTR001 Develop an ecommerce strategy SIRRRTF002 Monitor retail store financials If you require RPL Kits with comprehensive benchmarking
* UEERL0004 Disconnect - reconnect electrical equipment connected to low voltage (LV) installation wiring* UEERL0005 Locate and rectify faults in low voltage (LV) electrical equipment using set procedures Elective Units HLTAID009 Provide cardiopulmonary resuscitation HLTAID011 Provide First Aid ICTICT214 Operate application software packages BSBOPS203 Deliver a service to customers UEERA0070 Resolve problems in central plant air conditioning systems UEERA0097 Install
Units of competency RIISDM501D Conduct mine surveying operations RIIRIS402D Carry out the risk management process RIIWHS201D Work safely and follow WHS policies and procedures RIICOM301D Communicate Information If you require RPL Kits with comprehensive benchmarking
Self-Study Guide-ICTPMG608 Manage ICT project systems implementation ELICOS Resources Core units BSBSMB301 Investigate microOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the