ERF Checklist-MSS403085 Ensure process improvements are sustained RGR Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes If you require RPL Kits with comprehensive benchmarking

Units of competency BSBMGT616 Develop and implement strategic plans FWPCOT6201 Manage community engagement BSBINN601 Lead and manage organisational change FWPCOT5207 Implement sustainability in the workplace If you require RPL Kits with comprehensive benchmarking

Assessor Kit - Marking guide

engaging and compliant classroom delivery of the qualification

codes and specifications UEECD0020 Fix and secure electrotechnology equipment UEECD0051 Use drawings

ERF Checklist-MSS403085 Ensure process improvements are sustained RGR Core units BSBCUS403 Implement customerPlease contact us for more information!