Learner Resources-HLTADM008 Administer and coordinate Telehealth services Certificate IV Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student’s competence (i

sort and mark timber materials FWPCOT2260 Tally material FWPCOR3204 Visually assess materials If you require RPL Kits with comprehensive benchmarking

engineering or related environment MSMENV272 Participate in environmentally sustainable work practices MSFFDT4011 Research and select furniture materials and technology MSFFDT4012 Research furniture styles and movements Elective units MSFFDT4006 Determine work health and safety (WHS) implications of designs BSBDES301 Explore the use of colour BSBPMG522 Undertake project work BSBSMB403 Market the small business BSBSMB404 Undertake small business planning CUADIG303 Produce and prepare photo images CUAACD303 Produce technical drawings MSFDN4003 Produce patterns and templates MSFFDT4001 Apply finishing techniques to custom furniture BSBCRT401 Articulate

Core units AHCARB213 Perform ground based rigging AHCARB314 Implement a tree maintenance program AHCARB315 Inspect trees for access and work AHCARB316 Perform pruning operations AHCARB323 Identify trees FWPCOT2237 Maintain chainsaws FWPCOT2239 Trim and cut felled trees FWPFGM3212 Fall trees manually (intermediate) HLTAID003 Provide first aid Elective units AHCARB317 Dismantle trees AHCARB318 Undertake aerial rescue AHCARB319 Use arborist climbing techniques AHCARB317 Dismantle trees AHCFAU201 Recognise fauna AHCARB407 Supervise and audit tree operations AHCARB212 Operate and maintain stump grinding machines CPCCOHS2001A Apply OHS requirements

Learner Resources-HLTADM008 Administer and coordinate Telehealth services Certificate IV Core units BSBDIV501 Manage diversityOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all