SCORM Compliant Package-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Quote cores and moulds MSATCM403A Evaluate

cores and moulds MSATCM403A Evaluate mould design and gating MSATCM404A Undertake and interpret results of chemical analysis on metal samples MSATCM405A Determine and supervise heat treatment of metal MSATCM406A Apply basic chemistry principles to metallurgy MSATCM501A Calculate and predict chemical outcomes in metallurgical situations AUM4003A Interpret customer requirements FDFOP2005A Work in a socially diverse environment LMTGN4016A Contribute to the development of products or processes LMTGN5004A Manage installation and commissioning of equipment and systems MEM06003C Carry out heat treatment MEM09002B Interpret technical drawing MEM09204A Produce basic engineering detail drawings MEM09205A Produce electrical schematic drawings MEM09005B Perform basic engineering detail drafting MEM09157A Represent mechanical engineering design drafting MEM09158A Represent mechatronic engineering design drafting If you require RPL Kits with comprehensive benchmarking

Units of competency CHCPRT001 Identify and respond to children and young people at risk CHCDFV002 Provide support to children affected by domestic and family violence HLTAHW051 Respond to loss

select and specify trees AHCARB509 Develop an arboricultural impact assessment report AHCARB510 Specify and audit tree work AHCARB513 Examine and assess trees AHCARB514 Diagnose tree diseases AHCBUS511 Manage enterprise staff requirements AHCBUS513 Market products and services AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

Core units CPCCCM2006 Apply basic levelling procedures CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCWF2001 Handle wall and floor tiling materials CPCCWF2002 Use wall and floor tiling tools and equipment CPCCWF3001 Prepare surfaces for tiling application CPCCWF3002 Install floor tiles CPCCWF3003 Install wall tiles CPCCWF3004 Repair wall and floor tiling CPCCWF3005 Install decorative tiling CPCCWF3006 Install mosaic tiling CPCCWF3007 Tile curved surfaces CPCCWF3009 Apply waterproofing for wall and floor tiling CPCCWHS2001 Apply WHS requirements

machinery and equipment If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour Quote cores and moulds MSATCM403A Evaluate* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.